Server Environments

To ensure compliance with regional data privacy regulations (such as the GDPR in Europe and the PDPA in Singapore) and minimize network latency, Mazecare operates independent region-specific server environments.

Select your server region using the selector located in the navigation bar (top-right of the page) to automatically update the API endpoints, Mazecare OS dashboard links, and configuration code blocks throughout this page.

Regional Entry Points

Depending on your organization's region, all API requests, webhook destinations, and browser sessions must be directed to the correct regional endpoints.

1. API Base URL

The base URL for all REST and GraphQL requests is:

• Active Endpoint: https://api-hk.mazecare.com/graphql

When initializing your API clients or SDKs, use the active endpoint above.

2. Mazecare OS

Access your tenant workspace, check queue lines, and configure integrations via the regional Mazecare OS:

• OS URL: Go to Mazecare OS

Integration Example

Here is a sample curl request to fetch active clinic patient profiles. The API endpoint changes in real-time when you toggle the region above:

curl -X POST "https://api-hk.mazecare.com/graphql" \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"query": "query { listEntities { items { id name } } }"}'

Next Steps

Now that you've selected your region:

• Proceed to Organization Onboarding to configure your workspace.
• Review Staff Roles & Permissions to invite clinical practitioners.